Introduction

Welcome to Big History Charts, operated by Data Driven Charts LLC ("we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Big History Charts, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Contact us for support

This information may include:

• Email address
• Name
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)

Chart and Timeline Data

When you create charts and timelines using our service, we store:

• Chart configurations (size, colors, dates, layout preferences)
• Event information you enter (dates, descriptions, images)
• Infographic content you create (descriptions, images)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create, save, and deliver your custom history timeline charts
• Account Management: To create and manage your user account
• Payment Processing: To process your purchases and payments
• Communication: To send you order confirmations, shipping updates, and respond to your inquiries
• Improvement: To analyze usage patterns and improve our website and services
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

Third-Party Services

We use several trusted third-party services to provide our functionality. These services may collect and process your information as described below:

Authentication Services

Facebook Login: If you choose to sign in using Facebook, we receive basic profile information from Facebook in accordance with their privacy policy. We do not store your Facebook password.

Payment Processing

Stripe: We use Stripe to process payments. Stripe collects and processes your payment information securely. We do not store your full credit card information on our servers. Please review Stripe's Privacy Policy at https://stripe.com/privacy.

Email Services

Brevo (formerly Sendinblue): We use Brevo to send transactional emails such as account confirmations, password resets, and order notifications. Please review Brevo's Privacy Policy at https://www.brevo.com/legal/privacypolicy/.

Analytics

Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Learn more at https://policies.google.com/privacy.

Cloud Hosting and Storage

Microsoft Azure: We use Microsoft Azure services, including Azure Cosmos DB and Azure Key Vault, to host our application and securely store data. Microsoft adheres to strict security and privacy standards. Learn more at https://privacy.microsoft.com/en-us/privacystatement.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS/SSL
• Secure storage of sensitive credentials in Azure Key Vault
• Regular security updates and monitoring
• Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained for the duration of your account plus any legally required retention period
• Chart and timeline data is retained as long as your account is active
• Order and payment records are retained for accounting and tax purposes as required by law
• Analytics data is retained according to Google Analytics retention settings (typically 14-26 months)

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your account information at any time through your account settings
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a portable format
• Opt-out: You can opt out of marketing communications at any time

To exercise these rights, please contact us at the email address provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for authentication and basic website functionality
• Analytics Cookies: Used by Google Analytics to understand website usage
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Driven Charts LLC
Email: support@bighistorycharts.com
Website: https://bighistorycharts.com